Privacy Policy
Last updated: July 30th, 2026
Mister Vapor respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit mistervapor.ca, create an account, place an order, contact us, or subscribe to our communications.
Our website is powered by WordPress and WooCommerce.
Information We Collect
We may collect:
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Your name, email address, phone number, billing address, and shipping address;
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Your date of birth, province, and age-verification information;
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Your account details, order history, rewards activity, wish-list items, and product preferences;
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Information you provide through contact forms, reviews, returns, or support requests; and
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Technical information such as your IP address, browser, device, website activity, and cookies.
Payment information is processed by third-party payment providers. We generally do not receive or store your full payment-card details.
How We Use Your Information
We use personal information to:
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Verify that you are legally allowed to purchase age-restricted products;
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Process payments and complete orders;
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Ship and track purchases;
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Manage customer accounts, rewards, wish lists, and product notifications;
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Respond to questions, returns, and support requests;
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Prevent fraud and protect our website;
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Send marketing messages when you have agreed to receive them; and
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Meet legal, tax, accounting, and regulatory requirements.
Age Verification
You must be of legal age to purchase vaping products in your province or territory.
We or our delivery and age-verification providers may ask for identification before completing an order or releasing a shipment. Identification information will only be used for age verification, fraud prevention, or legal compliance.
Cookies
Our website uses cookies and similar technologies to:
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Keep items in your shopping cart;
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Support account login and checkout;
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Remember your preferences;
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Improve website performance;
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Measure website traffic; and
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Support advertising where you have provided consent.
You can manage cookies through your browser or our cookie-consent tool. Blocking some cookies may affect the operation of the website.
Sharing Your Information
We may share personal information with trusted service providers that help us operate our business, including:
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Payment processors;
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Website hosting and WooCommerce service providers;
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Shipping and delivery companies;
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Age-verification and fraud-prevention providers;
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Email and marketing platforms;
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Analytics providers; and
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Professional advisers or government authorities where required by law.
Some service providers may process information outside Canada, where different privacy laws may apply.
We do not sell or rent your personal information.
Marketing Messages
You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message.
You may still receive necessary communications about your account, orders, deliveries, recalls, or customer-service requests.
Data Retention and Security
We keep personal information only as long as reasonably necessary for order processing, customer service, legal compliance, fraud prevention, and business records.
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website or electronic transmission is completely secure.
Your Privacy Rights
Subject to applicable law, you may request access to or correction of your personal information. You may also withdraw consent for optional uses, close your account, or request deletion of information we are not required to keep.
We may need to verify your identity before completing a request.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests, contact:
Mister Vapor
2468 St. Clair Avenue West
Toronto, Ontario M6N 1L3
Canada
Email: info@mistervapor.ca
Phone: 1-877-678-2767