SUBSCRIBE TO OUR NEWSLETTER
Get the latest updates on new products and upcoming sales
You must be of legal age in your province or territory to access and purchase vaping products on mistervapor.ca
AFFECTS APPLICABLE FEDERAL AND PROVINCIAL EXCISE TAXES
I confirm my date of birth and province are accurate and agree to age verification and delivery destination.
ENTERGIVE US A CALL
+1 (877) 678-2767
Mister Vapor Warranty and Return Policy
Mister Vapor offers a 30-day replacement warranty on defective hardware for customers who purchased from our online vape shop or vape stores. The following issues are covered under our warranty program:
Warranty Exclusions:
The 30-day warranty begins from the delivery date. Customers are responsible for all shipping costs when sending items to and from Mister Vapor.
Disposable Devices:
Mister Vapor offers a limited DOA warranty on disposable devices within 48 hours. If your device does not work on first-time use, we will replace it free of charge. The disposable vape must be returned in the original packaging with a tax stamp—no exceptions.
Prefilled Pods:
We offer a limited 48-hour return policy if the pods are unused and leaking. The pods must be returned in the original packaging with a tax stamp—no exceptions.
STLTH:
Mister Vapor does not handle STLTH warranty claims. Please contact STLTH directly: STLTH Support
E-liquid:
All e-liquid purchases are final sale and not eligible for return or exchange due to consumer safety reasons.
Tanks, Coils, and Pods:
Due to their consumable nature, we offer a limited DOA warranty. If these products do not work on first-time use, we will replace them free of charge, provided they are returned in original packaging for testing.
Discontinued/Clearance Products:
Defective discontinued items within the warranty period may be exchanged for a product of equal or greater value. If exchanging for a higher-value product, the customer must pay the difference.
Manufacturer Contact:
If your product is out of warranty, Mister Vapor recommends contacting the manufacturer directly:
Important Notes:
If you need to make a claim, contact us at 647-346-1683 or email info@mistervapor.ca.
Get the latest updates on new products and upcoming sales
Thanks for subscribing!
This email has been registered!